FAQ's

SHIPPING & ORDER STATUS

How do I qualify for FREE shipping?

We offer FREE expedited shipping on orders of $85.00 or more. 

How long will it take to ship my boosh order? 

Once your boosh order has been placed, please allow 1-3 business days for processing. Delivery times are estimated based on the selected shipping method. To qualify for free shipping, a minimum spend of $85.00 is required. 

SHIPPING METHOD	COST	DELIVERY TIME
Pick-up at Willibald Farm Distillery (1271 Reidsville, Rd., Ayr, ON)	FREE	You will receive a notification when your order is ready for pick-up. PICK-UP HOURS Wed. to Fri.  5PM - 9PM Sat. 12PM - 9PM.
Standard Letter Mail (Orders Under $52.00)	$5.00	7-10 business days, no tracking.
Expedited	$10.00	3-9 business days, tracking information provided.
FREE Shipping (Expedited) for orders of $85.00 or more.	FREE	3-9 business days, tracking information provided.

PAYMENT RELATED

What payment methods do you accept? 

We accept Debit/Credit, ApplePay, and all major credit cards. 

PRODUCT RELATED

Are your products gluten-free?

Our products do not contain gluten, nor do the facilities that manufacture our raw materials.  However, we cannot guarantee that our products have not come into contact with gluten outside of booshHQ.  We hope to obtain gluten-free certification in the near future.

How long does a tube of lipstick last?

Health Canada recommends that you replace your lip products every 12 months. To keep your lipstick as clean, we suggest spritzing your lipstick with alcohol after use and wiping clean.